Hotel Policies

• Business center open 24 hours
• Front desk open 24 hours
• Valet Parking available 630am - 11pm

• Check-In: 4 p.m. | Check-Out: 11 a.m.
• Parking Costs: Overnight valet parking is currently $45.00 per car, per night, plus tax and is subject to change without notice. (Height clearance 6 ft. 2")
• Currency: United States Dollar
• Payment Method: Please be aware this hotel requires EMV/Chip credit card upon arrival with a state or federal ID. Upon check-in, the hotel will obtain credit card authorization for the full amount of Room & Tax and an additional $200 hold for incidental charges. Please allow your bank/credit card company 5-7 business days after check out to return any unused balance from the $200 hold. If your room was pre-paid, then only the $200 hold will be required at check-in.
• Pre-Authorization Policy: All reservations must be guaranteed with a valid credit card or prepaid. To guarantee your reservation and ensure the validity of the credit card on file, we will charge the credit card a one-night deposit after 4pm on arrival day.
• Hotel Ratings: AAA Three Diamond
• No Smoking Policy & Fees: Ocean View Hotel is 100% non-smoking. A $300 cleaning fee will be billed to your account if smoking occurs in/outside your room or on the balcony. This includes e-cigarettes and vape pens.
• Cancellation Policy: Cancellations must be made by 4 p.m. PST 24 hours prior to arrival in order to avoid a one-night cancellation fee, plus tax.
• Package Shipping and Receiving Policy: $3.00 per piece for packages over one ounce.
• Estimated Taxes & Fees: Guest room rates are subject to prevailing taxes and fees, currently 14.495% per room per night, and a TMD (Tourism Marketing District) fee, currently $5.25 per room, per night. These taxes and fees are subject to change without notice.
• Luggage Storage: Luggage storage is available through the Front Desk at no additional charge for currently registered guests of the hotel.
• Tax-Exempt Guests: All Tax Exempt Guests must bring an Individual Tax Exempt form from their organization and present it upon checking in.
• Additional Person Fee: $20.00 per adult, over two adults. Maximum of 4 adults, per room.
• Special Requests: Any special requests cannot be guaranteed and will be honored based on availability at check-in.
• Online Reservation Procedures: By clicking submit to confirm the reservation, guest agrees to the rate and room policies of this reservation.
• Lost & Found: We will make every attempt to return lost property. Please call the hotel directly to report a lost item at +1 (310) 656-4544.

Ocean View Hotel includes the following amenities for our guests at a destination fee of $25 plus tax:

• Welcome amenities for kids
• Complimentary standard Wi-Fi (5MB) internet access
• Wellness programs including: Complimentary beach cruiser - Limit (2) vouchers per stay *Subject to availability
• Complimentary gym passes (2 daily) to Burn Fitness (located on Third St Promenade, 7 minute walk)
• Business Center usage and printing available
• Slippers and robes available upon request
• Complimentary coffee and tea (provided in lobby or guest room)
• Complimentary beach towel and tote bag usage 
• 20% off breakfast, lunch, dinner and non-alcoholic drinks at Shore Hotel
• 15% discount at Interstellar Restaurant located around the corner
• Day of departure luggage storage until 8pm

For our guests who choose to visit with their pets, kindly look at the following guidelines:

We welcome well-mannered, house-trained dogs.

Each room is limited to (2) non-service pets.

• A flat Fee of $150 dollars will be charged to your guest folio.
• Pet owners are responsible for picking up after their pets.
• Should any pet display dangerous, aggressive, or unacceptable behavior (including but not limited to biting, excessive barking and/or evidence of disease), Ocean View Hotel reserves the right for their immediate removal.
• Please reference the Pet Agreement for complete policies relating to housekeeping services, noise complaints, damages to accommodations and more.
• While Emotional Support Animals or Comfort Animals are often used as part of a medical treatment plan as therapy animals, they are not considered service animals under the ADA and remain subject to the pet agreement and non-refundable fee
• The Shore Hotel allows up to 2 non-service pets in selected room types.
• Pets are not allowed to be unattended in the room.
• Recommendations for nearby parks and local pet friendly restaurants are provided at the concierge desk if needed.